Return & Exchange:
You have the option to return or exchange items purchased on designerdharma.com. Return/Exchange acceptance varies from 7 days of the receipt of item and depends on the type of product being purchased by you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item.*
The following EXCEPTIONS and RULES apply to this Policy:
- All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be torn or tampered with.
- Once we receive your return, you will be reimbursed your amount in your bank account within 1 to max. 7 days. This is subject to your return having met the requirements of this Policy.
- Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.
- In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
- If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
- Once we receive your return, you will be reimbursed a maximum of Rs.150 Designer Dharma credits towards shipping costs, if self-shipped. This is subject to your return having met the requirements of this Policy.
- Shipping charges shall not be refunded to the customer, except in instances where the return / exchange / cancellation of the product is on account of any reason that is solely attributable to Designer Dharma.
*Note: The above policies are not applicable for any international orders. To know more about international shipping policies, Click Here